Privacy Policy

Privacy Policy

This Privacy Policy explains how Print Palette processes personal data when you use passengerbonewind.click, submit files, request print services, or communicate with us. It applies to our photo and art printing services, including file review, proofing, production, packaging, collection, and local delivery within Alexandra.

Terms of ServiceContact
Effective DateAs stated in policy
ScopeAll users of our services
QuestionsContact
01

How We Use Data

We use personal data to respond to inquiries, review image files, confirm resolution and crop details, discuss size and paper options, prepare quotes, manage test prints and approvals, produce printed items, arrange packaging and collection or local delivery, process payments, maintain records, and operate and improve the site and services. We may also use data to address technical issues, prevent misuse, and comply with legal obligations.

Processing is limited to the purposes described in this policy.
02

Service Providers and Partners

We may share personal data with service providers that support website hosting, file handling, payment processing, delivery coordination, and business administration. These parties may process data only for the services they provide to us and are expected to handle it in a manner consistent with their role.

Operational partners receive only the information needed for their role.
03

Legal Disclosures

We may disclose personal data where required to comply with law, a court order, or a lawful request from a public authority. We may also share information where needed to protect our rights, investigate misuse, or support the establishment, exercise, or defence of legal claims.

Legal disclosure is limited to what is necessary in the circumstances.

Subject to legal limits, users may request access to their personal data, correction of inaccurate information, deletion of data that is no longer needed, or objection to certain processing. Where processing is based on consent, that consent may be withdrawn for future processing.

Available rights depend on applicable law and the nature of the request.

To help us assess a request, please provide sufficient detail about the data or interaction concerned. We may ask for verification before acting on a request, and we may decline or limit a request where the law allows us to do so.

Requests may require enough information to confirm identity and locate the relevant records.

We retain personal data for the period needed to handle inquiries, complete orders, manage proofs, resolve disputes, maintain business records, and meet legal or accounting obligations. When data is no longer required, we delete it or de-identify it where practical, subject to any lawful retention requirement.

We keep data only for as long as needed for the stated purpose or legal recordkeeping.

If we make material changes, we will update the policy text on the site and may provide additional notice where appropriate. The revised version applies from the date it is posted unless a later effective date is stated.

We may revise this policy when our practices or legal obligations change.
01 · Collection

Data We Collect

We may collect contact details, order and inquiry information, uploaded image files, file specifications, proofing preferences, payment-related records, delivery or collection details, and technical data such as device and browser information. Where users submit artwork or photographs, we also process the content of those files to the extent needed to review, prepare, print, package, and deliver the requested work.

The categories of data collected depend on how users interact with the site and services.
02 · Sources

How We Collect Data

We collect personal data directly from users when they submit an inquiry, upload files, request a quote, approve a proof, or place an order. We also receive data from payment and delivery-related interactions, and we generate limited technical records from website use, file handling, and service administration.

Some information is provided directly, while other information is created during normal site use.
03 · Cookies

Types of Cookies

We may use session cookies, persistent cookies, and similar technologies. Session cookies help the site function during a visit, persistent cookies remember basic preferences, and analytical cookies help us understand how the site is used. We do not rely on cookies to collect more information than is needed for these purposes.

Cookie use is limited to operational and analytical purposes.
04 · Controls

Cookie Controls

We use standard cookies and similar technologies for basic site operation, preference handling, and traffic analysis. Users can usually control cookies through browser settings or device controls, and may choose to block or delete them. If cookies are disabled, some features may not function as intended.

Browser settings can limit cookies, although some site functions may be affected.
Contact Information

Contact Information

Email address
help@passengerbonewind.click
Telephone
+27 71 572 4870
Postal address
25 to 15th Ave, Alexandra Extension 28, Alexandra, 2014
Privacy enquiries
Contact Page

Use the contact details below for questions about this policy or the handling of personal data.

Contact Page